n a move that will provide relief to millions of claimants, the
insurance regulator is looking to make it mandatory for companies to
settle life insurance claims within 60 days. Currently, the rules mandate that all claims have to be settled
within six months, and most insurers stick to this limit but there have
been several cases where it has been breached.
जीवन बीमा का क्लेम लेने के लिए महीनों कंपनी के चक्कर लगाने की जरूरत
नहीं है। बीमा कंपनियों को क्लेम का निस्तारण 60 दिनों के भीतर ही करना
होगा। मौजूदा नियमों के तहत क्लेम छह महीने में निपटाना होता है।
बीमा नियामक इरडा ने बीमा कंपनियों को इस बाबत एक प्रस्ताव भेजा है।
हालांकि इरडा चेयरमैन टीएस विजयन ने इस पर कोई टिप्पणी करने से इनकार कर
दिया। सूत्रों के मुताबिक इरडा के प्रस्ताव में कहा गया है कि दो माह में
क्लेम न देने पर कंपनी के खिलाफ कानूनी कार्रवाई की जा सकती है।
If, following the framing of the new rules, a claim is not settled
within 60 days, the beneficiary can take the insurer to court. The Insurance Regulatory and Development Authority (Irda)has issued a
draft circular to life insurers seeking their response on its proposal
to reduce the claim investigation time. Life insurance firms said most claims are resolved within a couple of
weeks but about 15% of cases come under scrutiny due to lack of
required documents or disputes. The time taken to settle such claims can then stretch beyond the mandated timeframe.
Insurance companies are, however, wary of the move. With the government promulgating the insurance laws (amendment)
ordinance in December, which is expected to become an act once the
Parliament session resumes, the regulator is planning to come up with a
host of new guidelines to benefit the consumers.
